I love it, I can’t imagine going back to the old way of doing things after using this system.
With budget cuts coming here in Linn County we are losing a position here in my office and that means no help for me. The tracking system has really helped me streamline the intake process and keep all the needed information in one place. Generating letters and reports are quick and easy. I think the thing that most excited me was the fact that my outside agencies could get online and report hours worked! They all love it and so do I. My oldest person reporting hours online is 79 yrs old and I walked her through the process beautifully, she loves it!!!
Going green and paperless is the future, it is going to happen. We see it already in our medical fields. I am excited to have this system already in place and am learning how to think outside the box and do things differently. You don't realize how different you have to do things when there is no paper involved. The state is already talking about going paperless and so is our DA's Office. So it is coming and I am on top of the game.
Finally! Software that understands that we need more than simply a way to check in clients and track payments. I love, love, love the dashboard feature and all the options for sorting and compiling data. No more having to manually create management reports or simple things like address/phone lists. CPO goes a long way in helping me to make my, and my referral sources, jobs easier. This is the tool I’ve been waiting for to free us to focus on client work instead of paperwork.
Not only do they employ best practices specific to client monitoring; CPO brings new meaning to the term victim centered team work. As a researcher, and program manager, I find it delightful to partner with technology experts who treat me with the same level of dignity and respect I provide to mandated clients. There's no longer any ignored or delayed response to requests for technological assistance that increases victim risk now that we switched over to CPO! Mutuality, equality, positive inter-professional interaction, and teamwork, are a must if we are to working in a victim centered system! Thank you CPO!
"The outside agencies love the fact that all they are responsible for is hitting the number of hours completed on the keyboard and they are done. They love the fact that it's daily tracking, and that if all the agencies referring to them used this, it would reduce the number of phone calls significantly and be almost paperless."